Terms and Conditions of Use

This website is operated by Liam-Toronto. Throughout the site, the terms “we”, “us” and “our” refer to Liam-Toronto. Liam-Toronto offers this website, including all information, tools and services available on this site to you, the user, provided that you accept all terms, conditions, policies and notices set forth herein.

By accessing our site and/or purchasing something from us, you agree to our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and policies referenced herein and/or available by hyperlink. These terms of service apply to all users of the site, including, but not limited to, users who are browsers, suppliers, customers, vendors, and/or content contributors.
Please read these Terms of Service carefully before visiting or using our website. By visiting or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the current store are also subject to the terms of service. You can review the most current version of the terms of service at any time on this page. We reserve the right to update, modify or replace any part of these terms of use by posting updates and/or changes to our website. It is your responsibility to check this page regularly to see whether any changes have been made. Your continued use of or access to the website after the publication of any changes constitutes acceptance of these changes.
Our shop is hosted on Shopify Inc. This company provides us with the online e-commerce platform that allows us to sell our products and services to you.

By agreeing to these terms of service, you represent that you are at least the legal age in the state or province in which you live, or that you are of legal age in the state or province in which you live and that you have given us permission to authorize all minor family members to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
We reserve the right to refuse service to anyone, at any time, for any reason.

You understand that your content (not including credit card information) may be transferred unencrypted and may include (a) transmissions over various networks; and (b) changes to meet and adapt to the technical requirements of connecting networks or devices. Credit card data will always be encrypted during transfers over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service, the use of the Service, or access to the Service or to any contact on the website through which the Service is offered, without express written authorization from us.

The headings used in this agreement are for convenience only and shall not limit or otherwise affect these terms and conditions.

ARTICLE 1 - DEFINITIONS
The following definitions apply to these terms and conditions:

Grace period: the period during which the consumer may exercise his right of withdrawal;

Consumer: the natural person who is not acting in the exercise of a profession or commercial activity and who enters into a distance contract with the entrepreneur;
Day: February 1, 2024

Duration transaction: a distance contract covering a series of products and/or services for which the delivery and/or purchase obligation is spread over a period of time;

Durable medium: any means that enables the consumer or entrepreneur to store information that is addressed to him personally in a way that allows for later consultation and unaltered reproduction.

Right of withdrawal: the possibility for the consumer to renounce the distance contract during the cooling-off period;

Entrepreneur: the natural or legal person who offers products and/or services to consumers at a distance;

Distance contract: an agreement whereby, within the framework of a system organized by the entrepreneur for the distance selling of products and/or services, up to and including the conclusion of the agreement, exclusive use is made of one or more distance communication techniques;

Distance communication technique: means that can be used to conclude a contract without the consumer and the entrepreneur being in the same room at the same time.

General terms and conditions: the entrepreneur's current general terms and conditions.

ARTICLE 2 - IDENTITY OF THE ENTREPRENEUR
Trade name: Liam-Toronto
Customer service email: info@Liam-toronto.com
ARTICLE 3 - APPLICABILITY
These general terms and conditions apply to all offers made by the entrepreneur and to all distance contracts and orders concluded between the entrepreneur and the consumer.

Before the distance contract is concluded, the text of these general terms and conditions will be made available to the consumer. If this is not reasonably possible, before the distance contract is concluded, it will be indicated that the general terms and conditions can be consulted at the entrepreneur's premises and that they will be sent free of charge to the consumer as soon as possible upon request.

If the distance contract is concluded electronically, notwithstanding the previous paragraph and before the distance contract is concluded, the text of these general terms and conditions shall be made available to the consumer electronically in such a way that it can be easily stored by the consumer on a durable data medium. If this is not reasonably possible, before the distance contract is concluded, it will be indicated where the general terms and conditions can be consulted electronically and that, at the consumer's request, they will be sent free of charge electronically or otherwise.
If specific product or service conditions apply in addition to these general terms and conditions, the second and third paragraphs shall apply mutatis mutandis and, in the event of conflicting general terms and conditions, the consumer may always rely on the applicable provision that is most favorable to him/her.

If one or more provisions of these general terms and conditions are at any time wholly or partially nullified or destroyed, the agreement and these terms and conditions shall remain in force for the rest and the provision concerned shall immediately be replaced by mutual agreement by a provision that comes as close as possible to the scope of the original provision.

Situations not provided for in these general terms and conditions must be assessed “in the spirit” of these general terms and conditions.

Uncertainties regarding the interpretation or content of one or more provisions of our general terms and conditions must be interpreted “in the spirit” of these general terms and conditions.

ARTICLE 4 - EU CUSTOMERS AND OTHER INTERNATIONAL CUSTOMERS
International customers, including EUROPEAN UNION (EU) customers, are subject to import duties and taxes payable upon arrival. These charges are NOT included in the item price and must be paid by the customer. Import duties can vary widely, but are generally based on the price and type of item, the weight and dimensions of the package, the country of origin, and the taxes, duties, and fees of the destination country. You will generally receive an import invoice from DHL. In our experience, customs clearance is generally quite simple. Always consult the customs authorities or the competent government agencies to obtain the most accurate and up-to-date information, as these rules may change. If you need detailed information about these charges, please do not hesitate to let us know.

ARTICLE 5 - THE OFFER
If an offer has a limited period of validity or is subject to conditions, this must be expressly stated in the offer.

The offer is non-binding. The entrepreneur has the right to modify and adapt the offer.

The offer contains a complete and accurate description of the products and/or services offered. The description is sufficiently detailed to enable the consumer to properly evaluate the offer. If the entrepreneur uses images, these accurately reflect the products and/or services offered. Obvious mistakes or errors in the offer do not bind the entrepreneur.

All images, specifications and data in the offer are indicative and cannot constitute grounds for compensation or termination of the agreement.
The images accompanying the products are a true representation of the products offered. The entrepreneur cannot guarantee that the displayed colors exactly match the real colors of the products.

Each offer contains information such that it is clear to the consumer what the rights and obligations are related to the acceptance of the offer. This concerns in particular

The price, excluding customs clearance costs and import VAT. These additional costs are at the expense and risk of the customer. The postal and/or courier service will use the special regulations for postal and courier services with regard to imports. This regulation applies if the goods are imported into the EU country of destination, which is the case here. The postal and/or courier service collects VAT (whether or not added to the invoiced customs clearance costs) from the recipient of the goods;
any shipping costs;

the manner in which the agreement will be concluded and the actions necessary for this purpose;

the existence or otherwise of a right of withdrawal;

the method of payment, delivery and performance of the contract;

the period for acceptance of the offer or the period during which the entrepreneur guarantees the price;

the amount of the distance communication tariff if the costs of using the remote communication technique are calculated on a basis other than the normal basic tariff for the means of communication used;

whether the agreement is archived after it has been concluded and, if so, in what way it can be consulted by the consumer;

the way in which the consumer can, prior to the conclusion of the agreement, verify the data which he has provided in the context of the agreement and, if he so wishes, restore them;

the languages other than English in which the contract may be concluded;

the codes of conduct to which the trader is subject and the way in which the consumer can consult these codes of conduct electronically; and

the minimum duration of the distance contract in the case of a long-term transaction.
Optional: available sizes, colors, type of materials.

ARTICLE 6 - THE AGREEMENT
The contract, subject to the provisions of paragraph 4, is concluded at the moment the consumer accepts the offer and fulfills the conditions stipulated therein.

If the consumer has accepted the offer electronically, the trader shall immediately confirm receipt of acceptance of the offer electronically. As long as the receipt of this acceptance has not been confirmed by the entrepreneur, the consumer may rescind the agreement.
If the agreement is concluded electronically, the entrepreneur will take appropriate technical and organizational measures to protect the electronic transfer of data and ensure a secure web environment. If the consumer can pay electronically, the entrepreneur will take appropriate security measures.

The entrepreneur may - within the limits of the legal framework - inquire about the consumer's ability to fulfill his payment obligations, as well as about all facts and factors important for a responsible conclusion of the distance contract. If, based on this investigation, the entrepreneur has good reasons not to conclude the agreement, he has the right to refuse an order or request or to attach special conditions to its execution, while justifying his decision.

Together with the product or service, the entrepreneur will send the consumer the following information, in writing or in such a way that it can be stored by the consumer in an accessible manner on a durable data carrier:
1. the address of the trader's office where the consumer can lodge complaints;
2. the conditions and procedures for the consumer to exercise the right of withdrawal, or a clear notification regarding the exclusion of the right of withdrawal;
3. information on existing guarantees and after-sales service;
4. the data referred to in Article 4, paragraph 3, of these general terms and conditions, unless the entrepreneur has already provided this data to the consumer prior to the execution of the agreement;
5. the conditions for terminating the agreement if it has a duration of more than one year or is of indefinite duration.

In the case of a fixed-term transaction, the provision of the preceding paragraph shall apply only to the first delivery.

All agreements are entered into subject to the suspensive conditions of sufficient availability of the products concerned.

ARTICLE 7 - RIGHT OF WITHDRAWAL
When purchasing products, the consumer has the option to terminate the contract without giving any reason within a period of 14 days. This cooling-off period commences on the day after the product is received by the consumer or a representative designated in advance by the consumer and made known to the trader.

During the cooling-off period, the consumer shall handle the product and packaging with care. He shall only unpack or use the product to the extent necessary to determine whether he wishes to keep it. If he exercises his right of withdrawal, he shall return the product to the entrepreneur with all the accessories supplied and - if reasonably possible - in its original condition and packaging, in accordance with the reasonable and clear instructions provided by the entrepreneur.

If the consumer wishes to make use of his right of withdrawal, he is required to inform the entrepreneur within 14 days of receiving the product. The consumer must do so by means of a written message or an email. Once the consumer has made it known that he wishes to exercise his right of withdrawal, he must return the product within 14 days. The consumer must prove that the goods delivered were delivered on time.
The consumer must prove that the goods delivered were returned on time, for example by means of proof of shipment.

If the customer has not made it known, after the expiry of the periods mentioned in paragraphs 2 and 3, that he wishes to use his right of withdrawal or has not returned the product to the entrepreneur, the purchase is a fact.

ARTICLE 8 - COSTS IN CASE OF WITHDRAWAL
If the consumer exercises his right of withdrawal, the costs of returning the products shall be borne by the consumer.

If the consumer has paid an amount, the entrepreneur shall reimburse this amount as soon as possible, but no later than 14 days after the withdrawal. This is on condition that the product has already been received by the entrepreneur or that conclusive proof of a complete return can be presented.
ARTICLE 9 - EXCLUSION OF RIGHT OF WITHDRAWAL
The entrepreneur may exclude the consumer's right of withdrawal for the products described in paragraphs 2 and 3. The exclusion of the right of withdrawal only applies if the entrepreneur has clearly stated this in the offer, at least in good time prior to the conclusion of the contract.

The right of withdrawal may only be excluded for products:

1. that have been created by the trader in accordance with the consumer's specifications;
2. that are clearly of a personal nature
3. that cannot be returned due to their nature;
4. that spoil or age quickly
5. whose price is subject to fluctuations in the financial market over which the entrepreneur has no influence;
6. for individual newspapers and magazines
7. for audio and video recordings and computer software whose seal the consumer has broken.
8. for hygiene products whose seal the consumer has broken.
Exclusion from the right of withdrawal is only possible for services:
1. concerning accommodation, transportation, catering or leisure activities to be performed on a certain date or during a certain period;
2. whose delivery has begun with the express consent of the consumer before the expiration of the cooling-off period;
3. concerning betting and lotteries.

ARTICLE 10 - PRICE
I reserve the right to modify the prices of products and/or services offered during the period of validity of the offer, including in the event of a change in the VAT rate.

Contrary to the previous paragraph, the entrepreneur may offer products or services whose prices are linked to fluctuations in the financial market and over which the entrepreneur has no influence, with variable prices. This link with fluctuations and the fact that the prices mentioned are target prices will be mentioned in the offer.
Price increases within 3 months of the conclusion of the contract are only allowed if they result from legal provisions.

Price increases from 3 months after the conclusion of the contract are only permitted if the entrepreneur has stipulated this and:

1. they result from legal or regulatory provisions; or
2. the consumer is authorized to terminate the contract on the day on which the price increase takes effect.

The place of delivery within the meaning of Article 5, paragraph 1, of the 1968 law on turnover tax is in the country where transportation begins. In the present case, delivery takes place outside the EU. Therefore, the postal or courier service will collect import VAT or customs clearance fees from the customer. Consequently, no VAT will be charged by the entrepreneur.

All prices are subject to printing errors. No liability is accepted for the consequences of printing and typesetting errors. In the event of printing and typesetting errors, the entrepreneur is not obliged to deliver the product at the incorrect price.

ARTICLE 11 - COMPLIANCE AND WARRANTY
The entrepreneur guarantees that the products and/or services comply with the contract, the specifications mentioned in the offer, the reasonable requirements of soundness and/or usability and the legal provisions and/or government regulations in force on the date the contract is concluded. If agreed, the entrepreneur also guarantees that the product is suitable for other than normal use.

A guarantee provided by the entrepreneur, manufacturer or importer does not affect the legal rights and claims that the consumer can assert against the entrepreneur under the agreement.

Defects or incorrectly delivered products must be reported in writing to the entrepreneur within 14 days of delivery. The products must be returned in their original packaging and in new condition.

The contractor's warranty period corresponds to the manufacturer's warranty period. However, the contractor is never responsible for the final suitability of the products for each individual consumer application, nor for any advice regarding the use or application of the products.

The warranty does not apply if

The consumer has repaired and/or modified the delivered products himself or has had them repaired and/or modified by third parties;
The delivered products have been exposed to abnormal conditions or treated in a negligent manner or contrary to the instructions of the entrepreneur and/or the packaging;

The inadequacy results in whole or in part from regulations that the government has established or will establish concerning the nature or quality of the materials used.

Article 12 - Delivery and implementation
The contractor will take the greatest care in receiving and executing product orders.

The place of delivery is the address that the consumer has communicated to the company.
Subject to the provisions of Article 4 of these general terms and conditions, the company will execute accepted orders with due speed, but no later than within 30 days, unless the consumer has agreed to a longer delivery period. If delivery is delayed, or if an order cannot be executed or can only be partially executed, the consumer will be informed of this within 30 days of placing the order. In this case, the consumer has the right to terminate the contract free of charge and is entitled to any compensation.

In the event of termination in accordance with the previous paragraph, the entrepreneur will refund the amount paid by the consumer as soon as possible, but no later than 14 days after termination.
If delivery of an ordered product proves impossible, the entrepreneur will endeavor to provide a replacement item. At the latest upon delivery, it will be stated in a clear and comprehensible manner that a replacement item is being delivered. The right of withdrawal cannot be excluded for replacement items. The entrepreneur shall bear the cost of return shipment.

The risk of damage and/or loss of the products shall be borne by the trader up to the moment of delivery to the consumer or to a representative of the trader who has been designated in advance and informed, unless expressly agreed otherwise.

Article 13 - Duration of transactions: duration, termination and renewal

Termination

The consumer may enter into a contract for an indefinite period which extends to the regular delivery of products (including electricity) or services, which he may terminate at any time in accordance with the agreed termination rules and subject to a maximum of one month's notice.

The consumer may terminate a fixed-term contract concluded for the regular delivery of products (including electricity) or services at any time at the end of the fixed term, subject to the applicable termination rules and a notice period not exceeding one month.

The consumer may terminate the agreements mentioned in the preceding paragraphs:

terminate at any time and not be limited to termination at a specific time or period;

at least terminate them in the same way as they were concluded by him;

always terminate them with the same notice period as the entrepreneur has stipulated for himself.
Renewal

A fixed-term contract that has been concluded for the regular supply of products (including electricity) or services may not be tacitly extended or renewed for a fixed term.

Notwithstanding the preceding paragraph, a fixed-term contract concluded for the regular delivery of daily newspapers and weekly magazines may be tacitly renewed for a fixed term not exceeding three months, if the consumer may terminate this extended contract before the end of the extension with a notice period not exceeding one month.

A fixed-term contract for the regular delivery of products or services may only be tacitly renewed for an indefinite period if the consumer may terminate it at any time with a notice period not exceeding one month and a notice period not exceeding three months in the event that the contract extends to the regular, but less than once a month, delivery of daily, weekly and news newspapers and magazines.

A fixed-term contract for the regular supply of trial days, newspapers and magazines (trial or introductory subscription) does not continue tacitly and ends automatically upon expiry of the trial or introductory period.

Duration of the contract

If a contract has a duration of more than one year, after one year the consumer may terminate the contract at any time with a notice period not exceeding one month, unless the reasonable and fair nature precludes termination before the end of the agreed duration.

Article 14 - Payment
Unless otherwise agreed, the amounts owed by the consumer must be paid within 7 working days following the start of the reflection period referred to in Article 6, paragraph 1. In the case of an agreement to provide a service, this period starts to run after the consumer has received confirmation of the agreement.

The consumer has the duty to immediately report to the entrepreneur any inaccuracies in the payment data provided or mentioned.

In case of non-payment by the consumer, the entrepreneur has the right, subject to legal restrictions, to charge the reasonable costs made known to the consumer in advance.

Article 15 - Complaints procedure
Complaints regarding the execution of the agreement must be submitted to the entrepreneur within 7 days, in a complete and clearly described manner, after the consumer has observed the defects.

Complaints submitted to the entrepreneur will be answered within 14 days from the date of receipt. If a complaint requires a foreseeable longer processing time, the entrepreneur will respond within the period of 14 days with a notice of receipt and an indication of the date when the consumer can expect to receive a more detailed answer.
If the complaint cannot be resolved by mutual agreement, it will result in a dispute subject to the dispute settlement procedure.

A complaint does not suspend the trader's obligations, unless otherwise indicated by the trader in writing.
If a complaint is deemed justified by the trader, the latter will replace or repair the delivered products free of charge, at its discretion.

Article 16 - Disputes
For agreements between the entrepreneur and the consumer to which these general conditions relate, only Dutch law is applicable. Even if the consumer lives abroad.

ARTICLE 17 - PERSONAL INFORMATION
The communication of personal information through the store is subject to our privacy policy. To consult our privacy policy.

ARTICLE 18 - ERRORS, INACCURACIES AND OMISSIONS.
Occasionally, information on our site or in the Service may contain typographical errors, inaccuracies or omissions that may relate to product descriptions, prices, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We have no obligation to update, modify or clarify any information in the Service or on any related website, including but not limited to pricing information, except as required by law. No specified update or renewal date applied in the Service or on any related website should be taken to indicate that any information in the Service or on any related website has been modified or updated.

ARTICLE 19 - CHANGES TO TERMS OF SERVICE.
You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website.

It is your responsibility to check our website regularly for any changes. Your continued use of or access to our website or the service after the posting of any changes to these terms of service constitutes acceptance of those changes.

ARTICLE 20 - CESOP
Due to the measures introduced and strengthened from 2024 concerning the “Amendment to the 1968 law on turnover tax (law implementing the directive on payment service providers)” and therefore of the implementation of the Central Electronic System of Payment Information (CESOP), payment service providers may register data in the European CESOP system.